Our Model of Care: Focused on You, Team-Based, and Guided by What Works

At the heart of Centennial’s Services is our Client-Centered Team-Based Model of Care. This model helps us give each person the support they need in a way that fits their life. It’s all about working together, using proven tools, and making sure your care helps you stay well for the long term.

How Do We Do This Work?

Our model is based on Whole Person Care. That means we don’t just treat your symptoms, we also look at everything that affects your health and well-being. This includes things like your mental and physical health, but also important parts of your life such as housing, employment, access to food, and connection to your community. These are called social determinants of health.

Our Case Managers work with you to make sure these needs are met. We believe that when your life feels more stable, your mental health improves too.
We also provide help for people who need more urgent or serious care. This includes:

• 24/7 crisis response (in-person or through telehealth)
• Crisis counseling
• Referrals to hospitals or detox programs
• Residential respite care, which gives people a safe place to stay when they need support

If medication is part of your care, our medical team is here to help with psychiatric evaluations and prescribing medications, all while working closely with your full care team.

What Makes Our Model Special?

Personalized Care Plans

Each person gets a care plan designed just for them. We use tools and clinical expertise to decide how much support is needed based on symptoms and how you’re doing in daily life. We offer both in-person and remote telehealth options for our services to best accommodate each individual.

Team-Based Support

You won’t be alone in your care. Your team might include therapists, case managers, peer specialists, and medical staff who work together to support all areas of your well-being.

Access to Intensive Services

If you’re going through a crisis or facing big challenges, we offer 24/7 support, including evaluations, counseling, and a safe place to stay if needed.

Medication Support

If medications are part of your treatment, our doctors and medical team will work with you and your care team to make sure you get the help you need.

Tracking Progress

We use trusted screening tools to check how things are going during your care. This helps us adjust your plan and keep improving the quality of your treatment.

Support Beyond Therapy

We help you build natural supports—like relationships with friends, family, or community—so that your recovery continues even outside of our services.